Company Policies

Bloom'n Policies

Our commitment to professionalism, safety, and transparency

At Bloom'n Events Co, we believe that transparency, trust, and professionalism are the foundation of every successful event. Our policies are designed not only to comply with Australian laws and industry standards, but also to ensure a seamless and respectful experience for all clients, vendors, and team members. These policies protect your interests as well as ours—creating clarity, setting expectations, and supporting the smooth delivery of every Bloom'n event.

Why Our Policies Matter

Clarity & Communication: Clear guidelines prevent misunderstandings and keep everyone on the same page.

Consistency & Fairness: Policies ensure all clients are treated equitably, with consistent processes across the board.

Risk & Legal Compliance: Bloom'n Events Co operates in full alignment with Australian Consumer Law and relevant industry regulations.

Professional Standards: Our policies reflect our commitment to quality, safety, sustainability, and ethical practices.

Client Trust: Transparent policies help build confidence and peace of mind.

Privacy Policy

Bloom'n Events Co respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988.

Your data will only be used for booking and communication purposes unless you opt in for marketing.

Bloom'n Events Co will never sell or share your personal information with third parties without your consent, except as required by law.

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Health & Safety Policy

Bloom'n Events Co complies with all relevant Work Health and Safety (WHS) legislation including any client specific requirements.

  • All events prioritize health and safety of all participants
  • Risk assessments and emergency procedures in place
  • All installations designed with public safety in mind
  • Team trained in risk assessment and event safety
  • We may refuse to proceed if conditions are unsafe

Sustainability & Environmental Policy

Bloom'n Events Co aims to reduce waste and promote eco-conscious events by:

  • Using sustainable materials and suppliers
  • Using reusable or biodegradable dĂ©cor and supplies
  • Encouraging recycling and composting at events
  • Partnering with like-minded, sustainable suppliers and clients
  • Promoting digital solutions to reduce paper waste
  • Minimizing single-use plastics where possible

Code of Conduct

Bloom'n Events Co expects all clients, vendors, and team members to treat each other with respect and professionalism.

Discrimination, harassment, or any form of abusive behaviour will not be tolerated.

Bloom'n Events Co reserves the right to remove any individual from an event who violates this code of conduct.

Insurance Policy

Bloom'n Events Co holds comprehensive public liability insurance to cover any potential damages or injuries that may occur during an event.

Bloom'n Events Co only works with contractors and clients who hold equivalent insurance cover.

Vendor & Third-Party Policy

Bloom'n Events Co only works with trusted, vetted suppliers and contractors.

If you are supplying your own vendors, it is your responsibility to ensure they hold relevant certificates of insurance, proof of compliance with health and safety regulations and all other licenses, certificates and registrations as applicable.

Bloom'n Events Co reserves the right to terminate contracts with clients, vendors or contractors who do not meet our standards or policies.

Intellectual Property & Content Use Policy

All content created by Bloom'n Events Co (including photos, videos, and written materials) remains the intellectual property of Bloom'n Events Co.

  • Clients may use content for personal promotion, but must credit Bloom'n Events Co
  • Seek permission for any commercial use
  • Clients may not alter or remove any branding or logos without prior written consent
  • We retain rights to content for marketing and portfolio use unless otherwise agreed

Terms & Conditions

For details on bookings, payments, cancellations, postponements, and client responsibilities, please refer to our Terms & Conditions page.

By engaging with Bloom'n Events Co, you agree to comply with all our policies and procedures.

We recommend all clients review our Terms & Conditions carefully prior to confirming services.

Questions About Our Policies?

If you have any questions about our policies or how they apply to your upcoming event, we're here to help. Contact us for clarification or to discuss your specific requirements.

1800 826 268 | enquiries@bloomneventsco.com.au